The role of the Clinical Product Analyst is to bring knowledge of the clinical context and purpose of our “platform” and associated “apps” into the heart of our product development efforts, ultimately with two goals: (1) to help Blackford better link apps to customers in helpful ways and (2) to ensure the Blackford Platform delivers on the intended benefits of the clinical applications it integrates. Along with product management the role is a key part of the “voice of the customer” within Blackford, where “customers” includes both healthcare providers and application developers.
The CPA builds a deep understanding of the clinical applications offered on the Blackford Platform, communicates the clinical workflow requirements to the wider team, and aids in the development of associated training and marketing materials (working with app suppliers). The CPA will also analyse new clinical applications both to influence the content of Blackford’s application portfolio and also to ensure the Platform features required to support them are appropriately prioritized.
The successful candidate will have deep knowledge of the workings of a radiology department either as a radiographer, sonographer, or junior doctor, or through long experience of working with such roles. You will also be confident conversing with stakeholders within customers and app suppliers.
Overall outputs, duties and responsibilities:
- Analyse new clinical applications (AI-based and other advanced post-processing tools), both individually and in various application categories
- Communicate to engineering teams how applications fit overall clinical and diagnostic workflow
- Assist engineering teams in integrating AI tools to deliver (or even magnify) their benefits
- Influence the evolution of our AI platform to better fit with hospital workflow, and better magnify the benefits of applications, or application categories
- Provide clinical perspective to platform development (potentially to include “hazards analysis”)
- Provide clinical perspective to development of value propositions and marketing collateral for platform and applications
- Develop clinical application training materials, in conjunction with application suppliers
- Provide support with application demonstrations as required
Education and experience requirements:
- Knowledge of how a radiology department functions gained as a radiographer, sonographer, or junior doctor (or via long experience working with such roles)
- Knowledge of Healthcare IT systems including PACS, EMR, RIS, and reporting systems.
- Familiarity with clinical terminology
- Understanding of common clinical conditions and radiology procedures
- Experience of the US healthcare system
- Experience working in a start-up/scale up
- Previous experience of working in a health technology or medical device company
General skills and other requirements:
- Excellent written and verbal communications – able to effectively liaise with a wide range of people including clinicians, radiographers, software engineers, commercial stakeholders
- Analytical mindset, with attention to detail
- Able to frame user needs in a solution-neutral manner
- Self-starting and resourceful, with a “can-do” mindset
- Excellent time management – able to prioritise and progress multiple concurrent objectives
- Sensitivity to financial context of products